Mental Health Care & Therapy in Marlborough, MA
Psychiatry • Marlborough, MA
Ratings by platform
- Birdeye (Northeast Health Services - Marlborough): 4.3/5 (51 reviews)
- Rehab.com (Advocates Community Counseling): 2.74/5 (31 reviews)
- Healthgrades (Dr. Maxwell Frank): 2.1/5 (7 reviews)
What patients say
Patients praise
- Some individual therapists are described as helpful and dedicated
- Availability of diverse care options (community clubhouses, partial hospital programs)
- Structured support systems available for severe persistent mental illness
Common complaints
- Difficulty scheduling appointments and long wait times
- Unprofessional or rude staff communication
- Inconsistent therapist quality and lack of continuity in care
- Perceived lack of protocol or empathy in psychiatric evaluations
In patients' words
"The person answering the phone was completely rude... I said I think I need a psychiatrist right away. She said something like they don't give med's right away. I said it's not about that. So that's a very rude assumption. I said thank you at the end of the phone call. She just hangs up."
— Rehab.com/LocalityBiz user review for Advocates Community Counseling"Dr. Frank was my psychiatrist during in inpatient hospitalization, and he helped turn my life around... He is also very knowledgeable even in rare diagnoses. Highly recommend!"
— Healthgrades user review for Dr. Maxwell FrankMore clinics in Marlborough
Marlborough, MA Mental Health Clinic
Patients praise: Compassionate and thorough clinical care · Positive impact on mental health and wellness journeys.
Marlboro Dental Care – A New Spirit of Trusted & Affordable ...
Patients praise: Punctual/on-time appointments · Friendly and professional staff.
Dental Associates of Marlborough
Patients praise: friendly and welcoming staff · professional and knowledgeable dentists and hygienists.
UMass Memorial Medical Group - Marlborough Primary Care
Patients praise: high average star ratings for individual physicians, often 4.5 to 4.9 out of 5 stars · patients frequently report feeling listened to by their doctors.
Walk-In Clinic & Urgent Care in Marlborough, MA | AFC
Patients praise: Friendly and professional staff · Efficient processes for some patients.
Dermatology in Marlborough, MA - Primary Care | Physicians
Patients praise: Providers described as caring, thorough, and pleasant · Staff noted as professional and helpful in some instances.
Comparing your options?
Browse other Psychiatry clinics, or filter by state and specialty to compare patient ratings.