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Ellie Mental Health

Psychiatry • Marlborough, MA

★★★☆☆2.7/531 reviews across 3 platforms

Ratings by platform

  • Northwood Behavioral: 5 stars (1,299 reviews)
  • Northeast Health Services - Marlborough: 4.3 stars (51 reviews)
  • Advocates Community Counseling: 2.74/5 (31 reviews)

What patients say

Patients praise

  • Compassionate and thorough clinical care
  • Positive impact on mental health and wellness journeys
  • Professional, kind, and knowledgeable providers
  • Effective medication management and individualized treatment plans

Common complaints

  • Unprofessional communication and rude staff responses
  • Scheduling issues, including last-minute cancellations without proper notice
  • Challenges reaching office staff or receptionists via phone
  • Discrepancies in care continuity and therapist assignments

In patients' words

"At compassionate community health, I found a compassionate team that truly listened to me. Their support has been a game-changer in my mental health journey."

— Compassionate Community Health testimonial

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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