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Marlborough, MA Primary Care - Primary Care Near You

Internal MedicineMarlborough, MA

★★★★☆4.4/556 reviews across 4 platforms

Ratings by platform

  • Healthgrades (Dr. Gilberto Sustache): 4.8/5 (28 ratings)
  • Healthgrades (Dr. Julie Ozaydin): 4.2/5 (18 ratings)
  • WebMD (Dr. Lise Tardif): 3.5/5 (4 ratings)
  • RateMDs (Dr. Shunian He): 3.3/5 (6 reviews)

What patients say

Patients praise

  • Compassionate and attentive care where the provider spends time with patients
  • Excellent listening skills and clear explanations of health conditions
  • Prompt and efficient follow-ups
  • Proactive and accurate diagnostic abilities
  • Friendly and helpful office support staff in some instances

Common complaints

  • Poor communication and lack of responsiveness from office staff
  • Short, rushed appointments where the provider does not listen to patient concerns
  • Inaccurate medical history documentation in patient portals
  • Unprofessional or hostile behavior by support staff
  • Disagreements regarding medical notes for school or work excuses

In patients' words

"I would give Dr. Gil 6 stars if I could. He is approachable, responsive, smart... My visits with him are unique in that he actually spends time and pays attention to me, his patient."

Healthgrades Patient Review

"I’ve been seeing Dr. Anwar for about eight months, and my experience has been extremely disappointing... communication from Dr. Anwar’s office has been nonexistent... Dr. Anwar’s lack of responsiveness and her staff’s unprofessionalism have left me deeply dissatisfied."

WebMD Patient Review

"She is the first doctor I know who sits with you and discuss issues with no hurry. She is attentive and very professional. She explains things very clearly."

Healthgrades Patient Review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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