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Internal Medicine in Marlborough, MA - Primary Care

Critical Care MedicineMarlborough, MA

★★★★☆4.0/576 reviews across 5 platforms

Ratings by platform

  • Healthgrades - Dr. Vinay Kumar: 4.1/5 (31 reviews) (31 reviews)
  • RateMDs - Dr. Shunian He: 3.3/5 (6 reviews) (6 reviews)
  • Healthgrades - Dr. Ayesha Anwar: 3.7/5 (3 reviews) (3 reviews)
  • Healthgrades - Dr. Julie Ozaydin: 4.2/5 (18 reviews) (18 reviews)
  • US News - Dr. Vineeta Joshi: 4/5 (18 reviews) (18 reviews total)

What patients say

Patients praise

  • Providers described as caring, thorough, patient, and good listeners
  • Professional and efficient office staff in some practices
  • Appreciation for providers who take the time to explain diagnoses and treatment plans clearly
  • Positive patient rapport and high likelihood of recommendation for specific physicians

Common complaints

  • Perceived lack of attentiveness, rushing appointments, and limited time spent with patients
  • Communication issues, including feeling unheard or condescended to by providers
  • Dissatisfaction with staff responsiveness or professionalism
  • Occasional negative experiences regarding diagnostic accuracy and pain management approaches

In patients' words

"Dr. Sustache is hands down the best primary care doctor I have ever seen. He is incredibly thorough and insightful and compassionate. He takes his time."

Healthgrades review for Dr. Gilberto Sustache

"Dr. Ozydin is always well informed about my health. She is the first doctor I know who sits with you and discuss issues with no hurry."

Healthgrades review for Dr. Julie Ozaydin

"I found Dr. Joshi to be very condescending and minimally attentive to my concerns. She lacks compassion, and essentially wrote me off when I came to her in severe pain."

Healthgrades review for Dr. Vineeta Joshi

"I saw this doctor for a new patient appointment. She rushed the visit through in 7 minutes and I barely got a chance to speak."

WebMD review for Dr. Ayesha Anwar

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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