Hartford HealthCare Medical Group
Family Practice • Mansfield, CT
Ratings by platform
- Healthgrades (for specific provider Jill Fuller, APRN): 4.7/5 (45 reviews)
- Yelp (for overall Hartford HealthCare Medical Group): 1.7/5 (159 reviews)
What patients say
Patients praise
- attentive and compassionate individual providers
- effective listening skills reported by some patients
- satisfaction with the quality of medical care once seen
Common complaints
- long wait times for appointments and in-office check-ins
- difficulties with scheduling and access to timely care
- billing and facility fee disputes
- reports of unhelpful or rude staff interactions
In patients' words
"The actual doctor service is great, but multiple times the person I bring to appointments has had to wait over an hour for a basic med check-in and shots."
— A-Better-Place.com review"Jill is very attentive and actually listens to what you are saying. I can ask questions knowing I won’t be brushed off or made to fell inadequate."
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