Primary Care Physicians NYC | Mount Sinai - New York
Primary Care • Manhattan, NY
Ratings by platform
- Birdeye (Mount Sinai Doctors - East 34th Street): 2.7 stars (218 reviews) (218 reviews)
- Mount Sinai Provider Profile (Dr. Debbie Goodman): 4.7/5 stars (322 ratings)
- Mount Sinai Provider Profile (Dr. Nina R. Priven): 4.9/5 stars (423 ratings)
- Mount Sinai Provider Profile (Dr. Andrew Goodman): 4.9/5 stars (312 ratings)
What patients say
Patients praise
- High patient satisfaction with specific individual physicians' communication and bedside manner
- Professional and knowledgeable medical care from clinicians once accessed
- Positive feedback for medical assistants and nursing staff in certain locations
- Clean office environments
Common complaints
- Long wait times and difficulty securing timely appointments
- Rudeness and lack of helpfulness from front-desk and administrative staff
- Poor communication regarding prescription refills and doctor departures
- Frustration with centralized call center systems
- Lack of continuity in care, particularly when seeing rotating residents instead of primary physicians
In patients' words
"Unfortunately, I haven’t had a stellar experience here. It takes them a long time to address prescription refill requests... It turns out that I was never informed that my doctor left the practice."
— LocalityBiz review of Mount Sinai Doctors Stuyvesant Town"Some of the rudest front desk staff... The front desk consistently lies and forces patients to reschedule appointments without need. The doctor is in the room for barely five minutes and doesn’t listen to your concerns."
— LocalityBiz review of Mount Sinai Doctors - West 8th Street"Dr. Satsky was absolutely engaged, concerned and very knowledgeable and helpful with her assessment of my issues- above and beyond and greatly appreciated"
— Mount Sinai provider profile comment for Dr. Mindy B. SatskyMore clinics in Manhattan
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