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Hospital for Special Surgery

Pain Management • Manhattan, NY

★★★★☆3.7/5787 reviews across 3 platforms

Ratings by platform

  • Birdeye: 3.9/5 (477 reviews)
  • Yelp: 3.4/5 (310 reviews)
  • Healthgrades

What patients say

Patients praise

  • High patient satisfaction with medical and surgical outcomes
  • Highly knowledgeable, compassionate, and attentive clinical staff and surgeons
  • Effective pain management plans and successful procedural interventions
  • Strong reputation for orthopedic and spine care excellence

Common complaints

  • Scheduling and administrative challenges, including recurring appointment cancellations
  • Reported difficulty in obtaining timely follow-up communication from staff

In patients' words

"Dr. Gungor is an exceptional, smart and caring physician. He is very gentle in his approach and he does not rush you. ... My experience with him, his admin team ... and all the staff in the Special Procedures Unit are the best of the best."

— HSS Back in the Game Story - Athena

"I have been trying to schedule a bone density for months. I have scheduled and then been canceled 3 or 4 times now ... And this is supposed to be a first-rate hospital?"

— Birdeye Review - c r.

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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