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Physical Therapy | NYU Langone Health

Physical Therapy • Manhattan, NY

What patients say

Patients praise

  • Professional and attentive physical therapists
  • Comprehensive and high-quality rehabilitation services
  • Modern equipment and facility capabilities

Common complaints

  • Difficulties with administrative staff and appointment scheduling
  • High costs of services and imaging, especially regarding insurance coverage
  • Poor communication, including unreturned phone calls

In patients' words

"Excellent therapists - so careful, professional, attentive - and a wide range of equipment. Appointments are handled by schedulers who really want to maximize ..."

— Yelp Review of Rusk Rehabilitation

"They cancelled my Physical Therapy appointment before rescheduling alternative ones. Very frustrating because I am already behind on my treatment. They left me a voicemail without leaving me an extension number which resulted in not being able to get in touch with the person that needs to schedule my appointment."

— Review on A-Better-Place.com regarding Musculoskeletal Care center

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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