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Physical Therapy | NYU Langone Health

Physical TherapyManhattan, NY

★★★★☆4.3/54,229 reviews across 2 platforms

Ratings by platform

  • Indeed (Employee Reviews): 4.3/5 stars (based on 4,202 employee reviews) (4,202 reviews)
  • Glassdoor (Employee Reviews): 4.6/5 stars (based on 27 company reviews) (27 reviews)

What patients say

Patients praise

  • Professional and attentive physical therapists
  • Comprehensive and high-quality rehabilitation services
  • Modern equipment and facility capabilities

Common complaints

  • Difficulties with administrative staff and appointment scheduling
  • High costs of services and imaging, especially regarding insurance coverage
  • Poor communication, including unreturned phone calls

In patients' words

"Excellent therapists - so careful, professional, attentive - and a wide range of equipment. Appointments are handled by schedulers who really want to maximize ..."

Yelp Review of Rusk Rehabilitation

"They cancelled my Physical Therapy appointment before rescheduling alternative ones. Very frustrating because I am already behind on my treatment. They left me a voicemail without leaving me an extension number which resulted in not being able to get in touch with the person that needs to schedule my appointment."

Review on A-Better-Place.com regarding Musculoskeletal Care center

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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