Tallwood Urology & Kidney Institute
Urology • Manchester, CT
Ratings by platform
- Birdeye: 1.7 out of 5 stars (3 reviews)
What patients say
Patients praise
- professional and compassionate care from surgical specialists
- high confidence in medical expertise and knowledge of doctors
- successful surgical outcomes and improved quality of life for complex conditions
- clear communication of treatment options from providers
Common complaints
- poor office communication and dismissive staff interactions
- difficulty scheduling appointments and cancelled visits
- concerns regarding pharmacy/prescription management policies
- perceived lack of professionalism in administrative support
In patients' words
"I had a very disappointing phone interaction with nurse Jacqueline from the Manchester office. I was spoken to in a condescending and dismissive manner."
— LocalityBiz User Review"The entire experience, he noted, is a tribute to the professionalism and compassion of the entire team, both in and outside of the hospital."
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