Hartford HealthCare Cancer Institute - Manchester
Oncology • Manchester, CT
Ratings by platform
- Official Hartford HealthCare provider pages and social media pages: Generally high ratings (often 4.9 or 5.0 out of 5) for individual physicians at the Manchester location (88% recommendation rate based on 13 reviews for the broader Cancer Institute on Facebook)
What patients say
Patients praise
- Clean and modern facility environment
- Patients and family appreciate comfortable infusion center amenities such as private areas, recliners, wifi, and televisions
- High ratings for individual providers associated with the location (e.g., 4.9/5 or 5.0/5)
- Accessible, high-quality cancer services closer to home for residents east of Hartford
Common complaints
- Dissatisfaction with customer service and long waiting room times
- Reports of communication challenges with medical staff regarding care transitions or specific health issues
In patients' words
"Superb....very clean...nice treatment....BB urses and staff..divine"
— Birdeye review (referencing a Hartford HealthCare Cancer Institute facility)"Horrible customer service. Was sent by Windham hospital and have been in the waiting room for 4 hours. The absecc in my mouth popped in the waiting room. Continued to sit in waiting room with an abscess draining in my mouth..."
— Birdeye review (referencing a Hartford HealthCare Cancer Institute facility)More clinics in Manchester
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