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Hartford HealthCare Cancer Institute

Oncology • Manchester, CT

★★★★★5.0/588 reviews across 1 platform

Ratings by platform

  • Official Hartford HealthCare provider pages and social media pages: 5.0/5 (88 reviews)

What patients say

Patients praise

  • Clean and modern facility environment
  • Patients and family appreciate comfortable infusion center amenities such as private areas, recliners, wifi, and televisions
  • High ratings for individual providers associated with the location (e.g., 4.9/5 or 5.0/5)
  • Accessible, high-quality cancer services closer to home for residents east of Hartford

Common complaints

  • Dissatisfaction with customer service and long waiting room times
  • Reports of communication challenges with medical staff regarding care transitions or specific health issues

In patients' words

"Superb....very clean...nice treatment....BB urses and staff..divine"

— Birdeye review (referencing a Hartford HealthCare Cancer Institute facility)

"Horrible customer service. Was sent by Windham hospital and have been in the waiting room for 4 hours. The absecc in my mouth popped in the waiting room. Continued to sit in waiting room with an abscess draining in my mouth..."

— Birdeye review (referencing a Hartford HealthCare Cancer Institute facility)

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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