CHA Malden Care Center
Primary Care • Malden, MA
Ratings by platform
- Facebook: 84% recommend (19 reviews)
- Zocdoc (overall rating): 4.86/5 (Not explicitly stated total count)
What patients say
Patients praise
- Appreciation for specific doctors and medical staff
- Positive experiences with treatment effectiveness and follow-up care
- Welcoming and pleasant staff interactions mentioned by some patients
Common complaints
- Difficulty reaching the office via telephone
- Reports of rude or incompetent front desk staff
- Concerns regarding billing issues and overcharging
- Complaints about wait times and limited appointment time with providers
- Negative experiences with misdiagnosis and continuity of care
In patients' words
"i think theres a rule against answering phones at this office. idk what other explanation there is to explain the fact that they never answer. so frustrating."
— Loc8NearMe user review"It used to be a good practice with experienced doctors in the past but now this is one of the worst practice. Its full of medical students who will check you on behalf of the Dr. and will eat up all of the time and Dr. will see you for 5 min and if you have questions they will say time up."
— Medicals-health.com user review"I had a wonderful experience with all the staff. Great welcoming and very nice doctor."
— Zocdoc verified patient reviewMore clinics in Malden
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CHA Malden Care Center - Cambridge Health Alliance
Patients praise: Positive experiences with specific, long-term doctors · Generally helpful medical care for some patients, particularly for follow-up or specific needs.
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