Walk-In Clinic & Urgent Care in Malden, MA
Primary Care • Malden, MA
Ratings by platform
- Yelp: 3.0/5 stars (~94 reviews)
- Croozi: 7.5/10 (34 reviews)
- Facebook: 86% recommendation rate (45 reviews)
What patients say
Patients praise
- Courteous and knowledgeable front desk staff
- Efficient digital check-in systems for some patients
- Convenient location near public transportation
- Professional healthcare providers who communicate thoroughly
Common complaints
- Long wait times despite having an appointment or reserving a spot
- Issues with administrative communication and scheduling practices
- Inconsistent staff attentiveness and professionalism
- Concerns about facility cleanliness
In patients' words
"Deceptive scheduling practices. the website makes it look like you can make an appointment, but it is actually just holding your place in line. I waited over two hours for a scheduled..."
— Yelp reviewer"The whole experience was great. Paperwork easy, short wait time, prompt attention once inside, clean facility, comfortable and warm staff!"
— AFC Urgent Care patient testimonialMore clinics in Malden
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