CHA Malden Care Center
Women's Health • Malden, MA
Ratings by platform
- Facebook: 84% recommend (19 reviews)
- Apple Maps (17 reviews)
- Zocdoc: 4.86/5 (114 reviews)
What patients say
Patients praise
- Positive experiences with specific, long-term doctors
- Generally helpful medical care for some patients, particularly for follow-up or specific needs
Common complaints
- Rude or incompetent front desk and administrative staff
- Difficulty reaching the office by phone or long hold times
- Perceived lack of continuity in care and inconsistent provider quality
- Concerns regarding billing issues and overcharging
- Long waits for specialty referrals and limited appointment availability
In patients' words
"The front desk staff are all rude as hell and completly incompetant. The nurses have no idea where to begin explaining about vaccines... they convey a capitolistic facade making you literally just a number and a paycheck."
— medicals-health.com"I have been going there for 4 years... very pleasant staff n doctors... Love love love my doctor. Dr Caitlin she’s been so great."
— loc8nearme.com"i think theres a rule against answering phones at this office... been on hold for 30 minutes while i type this."
— loc8nearme.comMore clinics in Malden
Spaulding Rehabilitation
Patients praise: Knowledgeable and professional staff · Clear explanations of diagnoses and exercises.
Spaulding Rehabilitation
Patients praise: Knowledgeable and professional staff · Hands-on treatment approach versus machine-based therapy.
Bay State Physical Therapy
Patients praise: Professional and knowledgeable physical therapists · Friendly and welcoming atmosphere.
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