Bay State Physical Therapy Malden, MA
Physical Therapy • Malden, MA
Ratings by platform
- Birdeye: 4.9 out of 5 stars (123 reviews)
- Unilocal: 5 out of 5 stars (2 reviews)
What patients say
Patients praise
- Professional and knowledgeable physical therapists
- Friendly and welcoming atmosphere
- Effective, hands-on treatment approaches
- Clean and well-maintained facilities
- Helpful office staff
Common complaints
- Issues with billing and insurance payments
- Potential concerns regarding administrative practices or collections
- Some negative patient sentiment reported on specific review platforms
In patients' words
"My experience with Bay State has been a very good one. The therapist are all very professional, very kind and very patient they make you feel very comfortable and welcomed."
— Birdeye Review"I am so impressed that this practice uses a hands on approach instead of putting moist heat and machines on you. My physical therapist Dora explains everything to me and is very patient with me."
— Unilocal Review"Terrible. I have insurance. Insurance covered PT but Bay State would not wait for the final payment and turned it over to creditors. They did not work with me..."
— Bay State PT Website/Location Page ReviewMore clinics in Malden
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