Malden DNA Testing - Locations in Malden MA
Laboratory Services • Malden, MA
Ratings by platform
- Birdeye: 4.3/5 (12 reviews (for a regional office))
What patients say
Patients praise
- Professional and helpful on-site staff interactions
- Convenient and quick sample collection processes
- Clear communication and guidance on documentation for some patients
Common complaints
- Misleading information about international laboratory availability
- Failure to meet guaranteed turnaround times for results
- Reports of inaccurate or false test results with significant personal consequences
- Poor customer service experiences regarding scheduling and refunds
In patients' words
"Son Rápidos y Seguros una semana ya tenia la Respuesta por Gmail... Se los Recomiendo"
— Birdeye review"I left a 5 star review... Now I’m leaving a 1 star review because I call back today to schedule the appointment... and now I get told that they don’t have a lab in his country."
— Birdeye reviewMore clinics in Malden
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CHA Malden Care Center - Cambridge Health Alliance
Patients praise: Positive experiences with specific, long-term doctors · Generally helpful medical care for some patients, particularly for follow-up or specific needs.
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