Radiology Department - East Madison Hospital - UW Health
Radiology • Madison, IN
Ratings by platform
- Birdeye (aggregating Google/Facebook): 4.7/5 stars (2,273 reviews (facility-wide))
What patients say
Patients praise
- Attentive and caring medical staff, including radiology technicians and PAs
- Clean and easy-to-find facility
- Efficient check-in processes for routine appointments
- Professional and knowledgeable care team members
Common complaints
- Unexpected facility fees for imaging services
- Wait times in emergency and acute care settings
- Concerns regarding billing transparency and communication
- Isolated reports of negative interactions with individual staff members
In patients' words
"The receptionist, the radiology tech, the medical assistant and the PA were all very attentive to our needs and explained our particular health issue with care, and empathy."
— Patient review, LocalityBiz"I’m charged $45 plus a facility fee of $275. I can’t justify the 275 when I’m on fixed income."
— Patient comment, ABC17 News reporting on UW Health billingMore clinics in Madison
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