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Franciscan Physician Network Madison Family Medicine

Family Medicine • Madison, IN

★★★★★4.9/5185 reviews across 3 platforms

Ratings by platform

  • Franciscan Health Official Directory: 4.9/5 (88 reviews)
  • Trustindex: 3.4 stars (37 reviews)
  • Ratings.MD: 4.9/5 (97 reviews)

What patients say

Patients praise

  • Attentive, caring, and knowledgeable healthcare providers and nurse practitioners
  • Friendly, kind, and helpful front office staff
  • Efficient and gentle nursing staff for services like lab work and vaccinations
  • Patients feeling heard and treated with respect by specific providers

Common complaints

  • Long wait times for appointments and at the office
  • Difficulty scheduling appointments due to being booked out for weeks
  • Perceived decline in personalized patient care and management responsiveness over time
  • Communication issues regarding last-minute appointment cancellations

In patients' words

"Michaela Miller listens to me and treats me with respect. This means so much because I have noticed I am becoming invisible (agism). ... So, it is refreshing to be treated like a person who matters."

— Ratings.MD Patient Review

"Several years ago, I would have rated this office 5 stars, but over the course of the last few years, they have declined so much... They are now impersonal and rude and I can never get in for a visit."

— LocalityBiz Patient Review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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