
Franciscan Physician Network Madison Family Medicine
Family Medicine • Madison, IN
Ratings by platform
- Franciscan Health Official Directory: 4.9/5 (88 reviews)
- Trustindex: 3.4 stars (37 reviews)
- Ratings.MD: 4.9/5 (97 reviews)
What patients say
Patients praise
- Attentive, caring, and knowledgeable healthcare providers and nurse practitioners
- Friendly, kind, and helpful front office staff
- Efficient and gentle nursing staff for services like lab work and vaccinations
- Patients feeling heard and treated with respect by specific providers
Common complaints
- Long wait times for appointments and at the office
- Difficulty scheduling appointments due to being booked out for weeks
- Perceived decline in personalized patient care and management responsiveness over time
- Communication issues regarding last-minute appointment cancellations
In patients' words
"Michaela Miller listens to me and treats me with respect. This means so much because I have noticed I am becoming invisible (agism). ... So, it is refreshing to be treated like a person who matters."
— Ratings.MD Patient Review"Several years ago, I would have rated this office 5 stars, but over the course of the last few years, they have declined so much... They are now impersonal and rude and I can never get in for a visit."
— LocalityBiz Patient ReviewMore clinics in Madison
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