Family Medicine in Madison, IN - Norton Healthcare Louisville, Ky.
General Practice • Madison, IN
Ratings by platform
- Norton Healthcare Provider Profiles (Madison, IN): 4.8 to 5.0 out of 5 stars (Varies by provider (e.g., 62-107 reviews))
- Third-party review platforms (e.g., BBB, Birdeye, ComplaintsBoard): 1.6 to 3.2 out of 5 stars (Multiple hundreds (varies by platform))
What patients say
Patients praise
- Highly positive patient experiences with specific family medicine providers in Madison, IN
- Providers noted as attentive, thorough, and compassionate
- Effective and timely communication reported by patients of specific local clinics
Common complaints
- Billing and insurance processing errors
- Difficulty with scheduling and communication with provider offices
- Perceived indifference or lack of thoroughness in care at some locations
- Concerns regarding medical disparity and systemic issues
In patients' words
"Dr. Vohries is terrific. He remembers my health status, checks thoroughly, explains everything clearly, and recommends the best courses of action. He truly cares about his patients."
— Norton Healthcare patient review for Dr. Steven L. Vorhies"The frustration of dealing with the Billing department. I received a bill and it was incorrectly processed... Hours of my life wasted on their mistake."
— Customer review on Better Business Bureau (BBB)More clinics in Madison
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Patients praise: Compassionate, knowledgeable, and professional physicians and nursing staff · Efficient check-in processes at some locations.
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Patients praise: Positive feedback on nursing staff and specialized care teams (e.g., cardiology, neurology) · High patient satisfaction ratings in official HCAHPS surveys, particularly regarding nurse and doctor communication and facility cleanliness.
Wisconsin Veterans Hospitals/Clinics/Health Info
Patients praise: high levels of patient trust (94.1%) · strong nurse and doctor communication scores.
Hollenbach Family Chiropractic
Patients praise: Friendly and accommodating staff · Effective chiropractic adjustments and pain relief.
Colts Neck Stem Cells
Patients praise: Professional and knowledgeable staff. · Clean and sanitary clinic environment..
American Family Children's Hospital | UW Health
Patients praise: compassionate and attentive care from many staff members and providers · comprehensive pediatric services and modern facilities.
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