Primary Care Physicians & Services - UW Health
General Practice • Madison, IN
Ratings by platform
- Birdeye (1 S. Park Clinic): 4.8/5 (1,181 reviews)
What patients say
Patients praise
- Compassionate, knowledgeable, and professional physicians and nursing staff
- Efficient check-in processes at some locations
- Availability of same-day appointments for acute issues
- Friendly and attentive administrative personnel
- High quality of care for specialized medical needs (e.g., pediatrics, rheumatology)
Common complaints
- Billing disputes and insurance coding issues
- Concerns regarding staff professionalism and rudeness
- Difficulties with appointment scheduling and notification of cancellations
- Long wait times, occasionally extending to two hours
- Communication gaps regarding patient records and medical care protocols
In patients' words
"Got me right in when my primary care doctor was on vacation. When I'm sick that means a lot, thank you."
— Birdeye Review (1 S. Park Clinic)"Service throughout this whole process has been horrible and at this point, I feel like they are just trying to scam their patients out of money."
— LocalityBiz Review (1102 S. Park St. Clinic)More clinics in Madison
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