Primary Care Physicians & Services - UW Health
Primary Care • Madison, IN
Ratings by platform
- Trustpilot: 2.8/5 (3 reviews)
What patients say
Patients praise
- Compassionate and knowledgeable care from many providers and nursing staff
- General convenience of locations and ease of parking at some clinics
- Positive experiences with same-day appointments and pediatric care
- Efficient and professional staff in various departments
Common complaints
- Billing and insurance estimation errors
- Difficulty scheduling appointments or long wait times for referrals
- Reports of dismissive or rude bedside manner from some staff/providers
- Concerns regarding lack of compassion or continuity of care
- Perceived disparities in treatment based on insurance type
In patients' words
"They are not professional, they are rude. they rather have someone wait outside in the cold..."
— Birdeye Reviewer"Dr. Helen Counts is humble, noble and a very good care giver. The staff is super professional, efficient and polite..."
— Facebook/Birdeye Reviewer"The neurology department routinely ignores requests to schedule appointments for urgent referrals."
— BBB Complaint"Our nurse Becky, the respiratory therapist, PA, MD, and administrative staff truly made us feel comfortable and cared for."
— Birdeye ReviewerMore clinics in Madison
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Family Medicine in Madison, IN - ProviderMatch
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Clifty Family Dental
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