Macomb County Community Mental Health: MCCMH
Behavioral Health / Psychiatry • Macomb, IL
Ratings by platform
- Recovery.com: 3.1 out of 5 (12 reviews)
What patients say
Patients praise
- Convenience of having multiple medical services in one location
- Some experiences reported as positive for specific families
Common complaints
- Difficulty accessing services and scheduling appointments
- Reports of disrespectful, rude, or unprofessional staff interactions
- Concerns regarding the intake process and lack of empathy
- Perceived limitations in service offerings or eligibility for certain treatments
- High caseload demands for staff leading to potential service impacts
In patients' words
"They are awful to try to make an appointment with. Call center agents are disrespectful and RUDE... They ask the same questions over and over and talk to you like you’re a child."
— Mappca.com user review"My bf had a similar experience as the other reviewer almost 2 years ago going here caused him to have alot of anxiety and in the end he stopped going here because he found Dr. Hanson to be incredibly unprofessional, judge-mental, unhelpful and rude."
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