Women's Health | Henry Ford Health - Detroit, MI
OB-GYN / Women’s Health • Macomb, IL
Ratings by platform
- Birdeye (Aggregate of Google/others): 3.5 out of 5 stars (18 reviews (Birdeye))
- Henry Ford Health Official Physician Directory (Dr. Julie Thompson): 5.0 out of 5 stars (91 ratings) (91 ratings, 59 comments)
- Henry Ford Health Official Physician Directory (Dr. Laila Shehadeh): 5.0 out of 5 stars (246 ratings) (246 ratings, 143 comments)
What patients say
Patients praise
- Highly satisfied patients often praise specific physicians for being attentive, professional, and comforting
- Some patients appreciate the expertise of specific providers and midwives who take time to address concerns
- Instances of efficient, respectful check-in services and effective clinical care reported by some patients
Common complaints
- Difficulty with administrative processes including appointment scheduling, insurance verification errors, and long wait times
- Perceived lack of compassion or empathy from some office staff and providers
- Concerns regarding communication breakdowns, such as lost medical information or incorrect information provided to patients
- Restrictive prenatal care policies that some patients find inflexible or dismissive of individual needs
In patients' words
"The important and awful change - they have switched their prenatal policy/procedure to where you must have an over-the-phone intake, have a 45 minute in-person appointment, and then finally get an ultrasound at 12-14 weeks... They will NOT see you without those other required appointments, not even to check to see if your miscarriage is complete."
— Patient review on LocalityBiz"Seems like compassion is hard to expect. Especially when staff books your pregnancy visit... and when you arrive to the appointment they tell you oh we don't take your insurance."
— Patient review on LocalityBiz"Dr. Ludwig makes you feel like you're his most important patient. He is very comforting and addresses all of your concerns. Nothing is off the table, you can talk to him about anything."
— Patient review on LocalityBizMore clinics in Macomb
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