McDonough District Hospital
Behavioral Health / Psychiatry • Macomb, IL
Ratings by platform
- Rehab.com: 2.2/5 (10 reviews)
- Healthgrades: 1.0/5 (1 review)
- Recovery.com (McDonough District Hospital Behavioral Health): 2.5/5 (131 reviews)
What patients say
Patients praise
- Some patients find specific counselors or therapists helpful
- Courteous and polite front-desk staff in some instances
- General appreciation for having local access to mental health services
Common complaints
- Reports of poor communication and perceived staff inadequacy or incompetence
- Complaints regarding administrative processes, such as insurance verification and return calls
- Difficulty with appointment scheduling and wait times
In patients' words
"I know someone who goes to this organization for services. Very poorly run with staff that is very inadequate. Sad to think they claim to help people"
— Rehab.com review regarding North Central Behavioral Health Systems"All the doctor wanted to do was push several medications within the first appointment which was under an hour. I didn’t even get to express my concerns with my mental health."
— LocalityBiz review regarding Lakeview Medical & Psychiatric Healthcare"I saw Erin Chu for therapy at MDH Behavioral health and services. I ended up canceling the service after a couple months. I was not satisfied with services I ..."
— Healthgrades/MapQuest review regarding McDonough District Hospital Behavioral Health ServicesMore clinics in Macomb
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