Mackinac Straits Health System – Providing local access and quality ...
Rural Health Clinic • Mackinaw City, MI
Ratings by platform
- Birdeye (Emergency Room): 4.0/5.0 (111 reviews)
- Healthgrades: 90% recommend hospital (N/A (Patient Experience Survey))
- Yelp: 3.0/5.0 (10 reviews)
What patients say
Patients praise
- Compassionate and caring medical staff in emergency and surgical departments
- Efficient surgical center operations described by some patients as choreographed and well-organized
- Generally positive patient experience ratings, with many reporting they would recommend the facility
- Helpful for travelers needing specialized care like bloodwork
Common complaints
- Occasional reports of rude or dismissive bedside manner by some staff or providers
- Concerns regarding billing practices, including insurance claim denial issues
- Isolated reports of long wait times or communication delays regarding test results
- Mixed reports on administrative efficiency in specific instances
In patients' words
"Everything at the surgical center is run like a choreographed ballet! Everything is explained, organized, and processed in a most efficient manner. Staff is great!"
— Healthgrades Review"The care was adequate but our health insurance denied the claim because it was billed as a clinic visit. The hospital says we agreed to be treated as Fast Care but we were not advised of this."
— LocalityBiz ReviewMore clinics in Mackinaw City
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Currently Accredited Providers in the State of Michigan
Patients praise: Courteous/professional staff and good patient care experiences reported for some Mackinaw City/nearby clinic providers (e.g., Dr. Baltzer; VA clinic reviews). · High patient recommendation / strong patient experience measures reported for Mackinac Straits Health System (Healthgrades)..
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