Covenant HealthCare
Primary Care • Mackinaw City, MI
Ratings by platform
- Birdeye (Covenant Saginaw - Mackinaw Road Laboratory): 4.2/5 stars (10 reviews)
What patients say
Patients praise
- thorough and professional medical providers
- clean and modern facilities
- helpful and friendly staff in some departments
- quick lab services when not peak hours
Common complaints
- poor customer service and phone support
- broken or slow elevators affecting patient access
- rude or unprofessional conduct by some staff members
- long wait times for lab and administrative services
- perceived lack of concern from administrative staff
In patients' words
"The phone operators and customer service is the WORST I have ever had. You guys need to be more respectful and patient when working with people."
— Covenant Healthcare Mackinaw (cfwak.com)"Up to date facility, clean. Hematologist was very thorough and nice, workers were helpful and friendly."
— Covenant Healthcare Mackinaw (cfwak.com)"Always very kind and professional. Jeannie my mammo tech was great!"
— Birdeye (Covenant Saginaw - Mackinaw Road Laboratory)More clinics in Mackinaw City
Mackinac Straits Health System Mackinaw City Medical Clinic
Patients praise: Professional and friendly staff reported in the health system · Efficient and organized care noted in some departments.
Great Lakes Orthopaedic Center | Northern Michigan Orthopaedic ...
Patients praise: professional and caring medical staff · effective post-surgical outcomes and rehabilitation.
The Cancer & Hematology Centers: CHC
Patients praise: Highly compassionate, knowledgeable, and caring medical and nursing staff · Professional and thorough communication from oncologists regarding treatment options and care plans.
Straits Area Dental
Patients praise: many patients describe the staff as amazing, cheerful, and kind · long-term loyalty from patients dating back many years.
Behavioral Health - Great Lakes Bay Health Centers
Patients praise: friendly and helpful staff · thorough care and medical expertise of providers.
McLaren Health Care Pain Management and Treatment
Patients praise: Compassionate and professional nursing staff · Effective emergency care experiences.
Comparing your options?
Browse other Primary Care clinics, or filter by state and specialty to compare patient ratings.