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Andersen Eye Associates | Serving Saginaw and Bay City, MI logo

Andersen Eye Associates | Serving Saginaw and Bay City, MI

OptometryMackinaw City, MI

★★★☆☆2.7/532 reviews across 1 platforms

Ratings by platform

  • Apple Maps: 2.7/5 stars (32 reviews)
  • Facebook: 92% recommend (139 reviews)

What patients say

Patients praise

  • friendly and professional staff
  • quality of medical care/doctors
  • helpful optical staff for eyewear selection
  • good experiences with specialized procedures like prosthetic eyes

Common complaints

  • long wait times
  • impersonal service
  • assembly-line feel of office environment
  • perceived high cost of frames

In patients' words

"Friendly, caring & professional staff. The focus is on each individual person."

Andersen Eye Associates website testimonials

"The experience was unprofessional and insulting. Dr. Van Horn came in after an hour and a half wait. He spent 5 literal minutes looking at my husband's eyes."

Apple Maps review

"Office is extremely crowded and I felt more to be on an assembly line than an old school business friendly feel."

Unilocal review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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