Lufkin Urgent Care Clinic - Texas MedClinic
Urgent Care • Lufkin, TX
Ratings by platform
- Solv: 5.0/5.0 (6)
- Yelp/MapQuest: 1.0/5.0 (1 (referenced on Yelp/MapQuest))
What patients say
Patients praise
- Ease of check-in for some patients
- Quick and efficient service for specific needs like physicals or drug screenings
- Staff described as great by some reviewers
Common complaints
- Billing issues, specifically being charged more with insurance than for out-of-pocket visits
- Reports of poor or inefficient customer/patient service at check-in
- Complaints regarding disorganized staff and perceived lack of care
- Perceived frustration from providers regarding testing refusals
In patients' words
"Walked in and got checked in with ease... Staff was great. Service was excellent!"
— Solv review"Billed (with insurance) more than price for out of pocket visit. Tried calling number provided to get explanation of costs with no luck."
— Yelp/MapQuest review"They are disorganized and just don't care."
— Yelp/MapQuest reviewMore clinics in Lufkin
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