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Lufkin – Sayers Street

Medical & Dental Community Health ServicesLufkin, TX

★★★★★4.5/5249 reviews across 2 platforms

Ratings by platform

  • Birdeye (East Texas Community Health - Lufkin Clinic, 1717 Sayers St): 4.5/5 (129 reviews)
  • HelpConnectUsa (East Texas Community Health - Lufkin Clinic): 4.6/5 (120)
  • Wheree (East Texas Community Health - Lufkin Clinic): mixed service feedback; generally friendly/attentive with some unprofessional behavior noted

What patients say

Patients praise

  • Caring, attentive providers who take time to listen
  • Ability to get appointments relatively quickly (e.g., same week)
  • Friendly staff and thorough consultations/treatment plans

Common complaints

  • Reports of rude or unprofessional staff behavior
  • Long wait/extended time in exam rooms and appointment rescheduling issues
  • Facility comfort problems (e.g., very hot rooms / poor ventilation)
  • Issues with follow-through for tests such as blood work

In patients' words

"“The staff is great . Dr Nelson is very nice and takes her time and really cares for the patients.”"

Birdeye review snippet for East Texas Community Health - Lufkin Clinic (1717 Sayers St)

"“Ive had nothing but positive experiences here. I love my provider! She takes the time to listen to my concerns…”"

Birdeye review snippet for East Texas Community Health - Lufkin Clinic (1717 Sayers St)

"“I only gave you 2 Stars because I love Dr. Nelson!!! The staff is RUDE unprofessional…”"

Birdeye review snippet for East Texas Community Health - Lufkin Clinic (1717 Sayers St)

"“Staff is generally friendly and attentive, although there are some instances of unprofessional behavior noted by patients.”"

Wheree summary of East Texas Community Health - Lufkin Clinic reviews

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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