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Lufkin – Sayers Street

Medical & Dental Community Health Services • Lufkin, TX

What patients say

Patients praise

  • Caring, attentive providers who take time to listen
  • Ability to get appointments relatively quickly (e.g., same week)
  • Friendly staff and thorough consultations/treatment plans

Common complaints

  • Reports of rude or unprofessional staff behavior
  • Long wait/extended time in exam rooms and appointment rescheduling issues
  • Facility comfort problems (e.g., very hot rooms / poor ventilation)
  • Issues with follow-through for tests such as blood work

In patients' words

"“The staff is great . Dr Nelson is very nice and takes her time and really cares for the patients.”"

— Birdeye review snippet for East Texas Community Health - Lufkin Clinic (1717 Sayers St)

"“Ive had nothing but positive experiences here. I love my provider! She takes the time to listen to my concerns…”"

— Birdeye review snippet for East Texas Community Health - Lufkin Clinic (1717 Sayers St)

"“I only gave you 2 Stars because I love Dr. Nelson!!! The staff is RUDE unprofessional…”"

— Birdeye review snippet for East Texas Community Health - Lufkin Clinic (1717 Sayers St)

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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