Ear, Nose and Throat (ENT) - Baylor St. Luke's Medical Group
Ear, Nose & Throat (ENT) & Allergy • Lufkin, TX
Ratings by platform
- WebMD/Vitals: 4.2 to 4.5 out of 5 stars (16-17 ratings (for Dr. Brian Humphreys))
- U.S. News & World Report: 5 out of 5 stars (aggregate) (82 ratings (for Dr. Quang Pham))
What patients say
Patients praise
- doctors are described as knowledgeable and professional
- staff are often praised for being courteous and kind
- care is described as compassionate and patient-centered, especially with pediatric patients
- effective communication and clear explanations of conditions/treatments
Common complaints
- occasional negative patient experiences in medical group settings
- potential for long wait times or scheduling frustrations common in similar regional medical practices
In patients' words
"I took my son into see dr. Humphreys and was very impressed with him and his staff. He explained everything he was doing and even went into great detail. I trust in dr. Humphreys medical abilities and would recommend him to anyone."
— Vitals (Dr. Brian Humphreys)"From the scheduling department, to the front desk, to the nurses, to Dr. Bailey the experience we had was absolutely amazing... Very kind and very personal. It's hard to find GREAT drs these day and also an office with the best staff all around."
— Healthgrades (Dr. David Bailey)More clinics in Lufkin
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