
In & Out Clinic: Home
Urgent Care • Lufkin, TX
Ratings by platform
- BirdEye: 4.3 out of 5 stars (based on 167 reviews) (167)
- Facebook: 96% recommend rate (59)
- Yelp: Not specifically averaged, but positive general sentiment (12)
What patients say
Patients praise
- Fast and efficient service
- Attentive, compassionate, and professional medical staff (physicians and physician assistants)
- Clear communication regarding diagnoses and treatment plans
- Welcoming and comfortable environment
Common complaints
- Reports of rude or unhelpful front desk staff
- Occasional complaints regarding billing issues or lack of detailed billing information
- Reports of slow service in specific instances
In patients' words
"At In & Out Clinic, patients consistently rave about the warm, compassionate care they receive from a dedicated team of medical professionals. ... Patients appreciate the clinic’s commitment to fast and efficient service without sacrificing quality."
— Urgent Care List review consensus summary"Avoid this place. Slow service. Sends bills years late and or not at all. Does not provide detailed billing information when requested. Horrible front desk staff..."
— WebMD patient reviewMore clinics in Lufkin
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Patients praise: doctors are described as knowledgeable and professional · staff are often praised for being courteous and kind.
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Patients praise: Caring, attentive providers who take time to listen · Ability to get appointments relatively quickly (e.g., same week).
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