Urgent Care Plus – Buechel / Fern Creek | Louisville KY - UofL Health
Urgent Care • Louisville, KY
Ratings by platform
- Google Reviews: approximately 4.2 to 4.3 out of 5 stars (92 to 230 Google reviews (varies by source/platform))
What patients say
Patients praise
- compassionate, caring, and professional medical staff
- efficient and prompt service for many patients
- effective treatment and thorough examinations by healthcare providers
- friendly and welcoming atmosphere from reception and nursing staff
Common complaints
- occasional reports of long wait times or challenges with scheduling during peak periods
- isolated reports of poor patient service or dissatisfaction with specific interactions
In patients' words
"This place is absolutely amazing and thats an understatement! Ive never experienced such great experience anywhere else. We are always in and out , always taken very good care of , we love this place."
— Chelsea Miller (patient review)"Dr Joshua Akers and Charity Well’s with U of L Health are the benchmark when it comes to customer service. I have never in my 50 years of life had a doctor’s office go out of their way more for me than they did yesterday."
— Steve Cooper (patient review)More clinics in Louisville
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