Norton Immediate Care Centers - Louisville - Norton Healthcare
Urgent Care • Louisville, KY
Ratings by platform
- Solv - Audubon location: 1.0/5.0 (2 ratings (Solv))
- Solv - Okolona location: 2.3/5.0 (3 ratings (Solv))
- Solv - Tyler Retail Village location: 1.0/5.0 (2 ratings (Solv))
- Yably (Brownsboro location): 4.17/5.0 (aggregated across sources) (357 reviews (aggregated across sources))
What patients say
Patients praise
- Convenience of online check-in and spot reservation
- Some instances of kind and helpful medical staff
- Effective treatment for minor illnesses in some cases
Common complaints
- Long wait times
- Unfriendly or unprofessional staff behavior
- Perceived lack of care or dismissiveness from providers
- Concerns regarding facility cleanliness
In patients' words
"I would not even give 1 star!! This nurse practitioner, MORGAN COLE (NOT a doctor) thinks VERY highly of herself!!! She was so rude..."
— Solv review for Tyler Retail Village location"DON'T GO! The office is filthy, cramped packed with no place to sit and u wait forever even with online appointments."
— Solv review for Okolona location"Norton Immediate Care Center - Preston offers a friendly and efficient experience for patients. The staff, nurses, and doctors are consistently helpful, professional, and kind."
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