Community Mental Health Services - LouisvilleKY.gov
Behavioral Health • Louisville, KY
Ratings by platform
- Trustburn: 2.6/5 stars (13 reviews)
What patients say
Patients praise
- Positive individual experiences with specific community support organizations like Bridgehaven and Wellspring
- General client satisfaction with Louisville Metro Department of Public Health and Wellness services, based on internal survey data
Common complaints
- Insufficient access to community-based mental health services and capacity issues
- Reports of rude or unhelpful staff at some local public health facilities
- Concerns regarding long wait times and bureaucratic hurdles in public health services
In patients' words
"That help came in the form of Bridgehaven, its staff and programs, including individual and group therapy visits four days a week."
— Spectrum News 1"Agreeing with other posts, the reception personnel are rude and dislike any interruption of their time drawing a check."
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