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Mental and Behavioral Health | Louisville KY

Behavioral HealthLouisville, KY

★★★★★4.6/5776 reviews across 3 platforms

Ratings by platform

  • LifeStance Therapists & Psychiatrists: 4.6/5 (347 reviews)
  • Hagan Health Psychiatry & TMS Therapy: 4.5/5 (414 reviews)
  • Dr. Jesse Wright, MD: 5.0/5 (15 reviews)

What patients say

Patients praise

  • Compassionate and professional care from individual psychiatrists and therapists
  • Effective treatment plans, including medication management and therapy modalities like TMS
  • Convenience and accessibility of telehealth services
  • Welcoming and comfortable office environments in certain practices

Common complaints

  • Difficulty with administrative staff responsiveness, including call-backs and appointment scheduling
  • Concerns regarding billing transparency and insurance coverage verification
  • Occasional reports of feeling unheard or rushed during appointments
  • Frustrations with communication when needing urgent assistance or medication refills

In patients' words

"I tell everyone what excellent care I've gotten at the UofL outpatient depression clinic! Dr. Wright is the best thing to ever come into my life. He's understanding and incredibly compassionate."

Healthgrades

"I love Dr.G she is amazing but every time I call for help I am treated very rudely. I dread calling to request my med refills the staff are very hateful and rude!!!"

LocalityBiz

"Do NOT tell your therapist at Louisville Health and Healing if you are suicidal. They will call the cops on you as a first response, then cease seeing you for therapy."

LocalityBiz

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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