Primary Care and Family Medicine Locations in Lorain - Mercy Health
Family Medicine • Lorain, OH
Ratings by platform
- Birdeye (Google) for Oak Point Primary Care: 3.8/5 stars (39 reviews)
- Birdeye for Lorain Walk-in Care: 4.0/5 stars (8 reviews)
- Rehab.com for Mercy Regional Medical Center: 2.89/5 stars (341 reviews (Google))
- US News & World Report for Hospital: 85% willing to recommend (N/A)
What patients say
Patients praise
- polite, compassionate, and helpful staff
- thorough, knowledgeable, and professional physicians
- clear and smooth patient experiences for certain procedures
- generally short wait times at walk-in locations reported by some patients
Common complaints
- reports of long wait times for service or beds
- some negative experiences with diagnosis accuracy or coordination of care
- complaints regarding facility maintenance or dated decor
- instances of being turned away due to capacity limits
- unresolved complaints reported to the Better Business Bureau
In patients' words
"Front desk staff are extremely polite, compassionate, and helpful. Dr Kwan is awesome and thorough."
— Birdeye Review for Oak Point Primary Care"From the moment I arrived at Mercy Health Lorain, I was treated with kindness, professionalism, and genuine compassion... I felt completely confident in his care."
— Rehab.com / Google Review for Mercy Regional Medical Center"I was turned away due to them being at capacity for the day, despite them still being open."
— Birdeye Review for Mercy Health - Lorain Walk-in Care"STOP find another wound clinic. Poor diagnosis, no supplies, no home nursing..."
— Yelp Review for Mercy Medical CenterMore clinics in Lorain
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Patients praise: physicians are described as attentive, knowledgeable, and caring listeners · patients feel comfortable and valued as individuals.
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Associates in Dermatology: Dermatologist Westlake - Lorain, OH
Patients praise: praise for knowledgeable and thorough physicians, including Dr. Engstrom and Dr. Hazen · patients appreciate the compassionate and attentive care provided by medical staff.
Podiatrist on Avon, Elyria, & Lorain, OH
Patients praise: High patient satisfaction with the medical care and expertise provided by doctors · Providers described as kind, caring, and thorough.
Dermatology in Lorain, OH - ProviderMatch - Find a Provider
Patients praise: Knowledgeable and skilled providers · Professional, warm, and caring demeanor of clinicians.
Manaf Zaizafoun, MD | Lorain, OH | Internal Medicine - Mercy Health
Patients praise: Excellent listener who takes time to answer questions · Highly knowledgeable and informative.
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