Primary Care and Family Medicine Locations in Lorain - Mercy Health
Family Medicine • Lorain, OH
Ratings by platform
- Birdeye for Lorain Walk-in Care: 4.0/5 (8 reviews)
- Rehab.com for Mercy Regional Medical Center: 2.89/5 (341 reviews)
- US News & World Report for Hospital
What patients say
Patients praise
- polite, compassionate, and helpful staff
- thorough, knowledgeable, and professional physicians
- clear and smooth patient experiences for certain procedures
- generally short wait times at walk-in locations reported by some patients
Common complaints
- reports of long wait times for service or beds
- some negative experiences with diagnosis accuracy or coordination of care
- complaints regarding facility maintenance or dated decor
- instances of being turned away due to capacity limits
- unresolved complaints reported to the Better Business Bureau
In patients' words
"Front desk staff are extremely polite, compassionate, and helpful. Dr Kwan is awesome and thorough."
— Birdeye Review for Oak Point Primary Care"From the moment I arrived at Mercy Health Lorain, I was treated with kindness, professionalism, and genuine compassion... I felt completely confident in his care."
— Rehab.com / Google Review for Mercy Regional Medical Center"I was turned away due to them being at capacity for the day, despite them still being open."
— Birdeye Review for Mercy Health - Lorain Walk-in Care"STOP find another wound clinic. Poor diagnosis, no supplies, no home nursing..."
— Yelp Review for Mercy Medical CenterMore clinics in Lorain
Family Medicine in Lorain, OH - ProviderMatch - Find a Provider
Patients praise: physicians are described as attentive, knowledgeable, and caring listeners · patients feel comfortable and valued as individuals.
Lorain Family Health and Surgery Center
Patients praise: Some patients appreciate the convenience and variety of specialty services available at one location · Specific physicians and nurse practitioners have been commended for being professional, friendly, and helpful.
Associates in Dermatology
Patients praise: praise for knowledgeable and thorough physicians, including Dr. Engstrom and Dr. Hazen · patients appreciate the compassionate and attentive care provided by medical staff.
Integrity Foot & Ankle Associates
Patients praise: High patient satisfaction with the medical care and expertise provided by doctors · Providers described as kind, caring, and thorough.
Dermatology in Lorain, OH - ProviderMatch - Find a Provider
Patients praise: Knowledgeable and skilled providers · Professional, warm, and caring demeanor of clinicians.
Manaf Zaizafoun, MD
Patients praise: Excellent listener who takes time to answer questions · Highly knowledgeable and informative.
Related articles
Your clinic’s marketing team, powered by AI.On-brand ads, SEO, and social campaigns in one place.Generate your first clinic ad for free 
Get more revenue from the patients you already have.Voice and SMS that follow up until lapsed patients are back on the schedule.Book a Clincy call 
Your practice’s fractional recruiting team.Dental-only search, run end to end, with placements guaranteed for a year.Find your next hire Comparing your options?
Browse other Family Medicine clinics, or filter by state and specialty to compare patient ratings.