Associates in Dermatology: Dermatologist Westlake - Lorain, OH
Dermatology • Lorain, OH
Ratings by platform
- Birdeye: 4.9 out of 5 stars (based on aggregate reviews across platforms) (2,230 (aggregate across locations))
- Facebook (Westlake): 68% recommend (18)
- BusinessYab (Lorain): 4 out of 5 stars (example) (4)
What patients say
Patients praise
- praise for knowledgeable and thorough physicians, including Dr. Engstrom and Dr. Hazen
- patients appreciate the compassionate and attentive care provided by medical staff
- welcoming and professional environment for many patients
- effective surgical procedures like Mohs surgery
Common complaints
- some patients report experiences with dismissive or rude staff
- potential difficulties with scheduling and provider availability
- concerns regarding specific staff interactions affecting overall satisfaction
In patients' words
"Dr Engstrom is absolutely the best, he's caring and compassionate .He actively listens and makes you feel valued as a patient. Awesome staff! I love this office!"
— BusinessYab Review"Really terrible. Providers are rude and unhelpful... They are dismissive and have terrible communication."
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