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Lorain County Behavioral Health Services

Behavioral Health • Lorain, OH

★★☆☆☆1.9/522 reviews across 2 platforms

Ratings by platform

  • Yelp: 1.0/5 (5 reviews)
  • Addiction Helpline America: 2.2/5 (17 reviews)

What patients say

Patients praise

  • Availability of integrated services including primary care and behavioral health
  • Provision of walk-in mental health services for youth and adults
  • Presence of specific well-regarded individual providers
  • Range of programs including counseling, therapy, and substance use support

Common complaints

  • Reports of difficulty reaching staff by phone or excessive wait times
  • Complaints regarding high staff turnover, especially among doctors and counselors
  • Issues with appointment scheduling, lost records, or missed appointments by providers
  • Instances of perceived unprofessionalism or lack of communication with clients
  • Frustration with insurance verification processes and limited service availability

In patients' words

"I have had a great experience with Ohio Guidestone. The school where my kids go recommended this service and right away they got seen and we have weekly in-home appointments setup with a therapist."

— LocalityBiz Review

"I was a client here years ago in the residential facility. I was abused by the staff there."

— Yelp Review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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