Lorain County Behavioral Health Services | OhioGuidestone
Behavioral Health • Lorain, OH
Ratings by platform
- Yelp: 1.0 out of 5 stars (5 reviews (Yelp))
- Addiction Helpline America: 2.2 out of 5 stars (17 reviews)
What patients say
Patients praise
- Availability of integrated services including primary care and behavioral health
- Provision of walk-in mental health services for youth and adults
- Presence of specific well-regarded individual providers
- Range of programs including counseling, therapy, and substance use support
Common complaints
- Reports of difficulty reaching staff by phone or excessive wait times
- Complaints regarding high staff turnover, especially among doctors and counselors
- Issues with appointment scheduling, lost records, or missed appointments by providers
- Instances of perceived unprofessionalism or lack of communication with clients
- Allegations of past abuse in residential facilities (dated reports)
- Frustration with insurance verification processes and limited service availability
In patients' words
"I have had a great experience with Ohio Guidestone. The school where my kids go recommended this service and right away they got seen and we have weekly in-home appointments setup with a therapist."
— LocalityBiz Review"Constantly changing doctors at the Lorain location... No returned phone calls, waited 25 minutes on the phone for it to be disconnected."
— Find Rehab Centers Review"I was a client here years ago in the residential facility. I was abused by the staff there."
— Yelp ReviewMore clinics in Lorain
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