Mercy Health
Behavioral Health • Lorain, OH
Ratings by platform
- Healthgrades
- US News
- Momentary Labs (498 reviews)
- Rehab.com: 2.89/5 (341 reviews)
- Vivian Health (5 reviews)
- Leapfrog Group
What patients say
Patients praise
- High willingness to recommend / favorable patient experience in portions of survey results
- Strong performance on selected communication-related measures (e.g., nurse communication)
Common complaints
- Areas for improvement in patient-reported responsiveness/help timing
- Low to mid overall satisfaction ratings in some review sources (e.g., Rehab.com, Vivian Health)
- Reported patient experience metrics lower than national averages for some measures
In patients' words
"“55% of patients would definitely recommend this hospital.”"
— Momentary Labs summary of CMS HCAHPS results"“2.89/5 (341 reviews)”"
— Rehab.com listing for Mercy Regional Medical Center - Lorain, OH"“2.8rating(5 reviews)”"
— Vivian Health listing for Mercy Regional Medical Center in Lorain, OHMore clinics in Lorain
Associates in Dermatology
Patients praise: praise for knowledgeable and thorough physicians, including Dr. Engstrom and Dr. Hazen · patients appreciate the compassionate and attentive care provided by medical staff.
Integrity Foot & Ankle Associates
Patients praise: High patient satisfaction with the medical care and expertise provided by doctors · Providers described as kind, caring, and thorough.
Family Medicine in Lorain, OH - ProviderMatch - Find a Provider
Patients praise: physicians are described as attentive, knowledgeable, and caring listeners · patients feel comfortable and valued as individuals.
Dermatology in Lorain, OH - ProviderMatch - Find a Provider
Patients praise: Knowledgeable and skilled providers · Professional, warm, and caring demeanor of clinicians.
Manaf Zaizafoun, MD
Patients praise: Excellent listener who takes time to answer questions · Highly knowledgeable and informative.
Mercy Health — Lorain Podiatry
Patients praise: Professional and caring demeanor · Effective communication and explanation of conditions.
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