
Occupational Therapy - CHI St. Gabriel's Health
Occupational Therapy • Little Falls, MN
Ratings by platform
- Hospital Consumer Assessment of Healthcare Providers (HCAHPS): 77% of patients rate the hospital as 9 or 10 on a 10-point scale (300+ surveys completed for overall hospital ratings)
- Seniors.fyi: 2.7 out of 5 stars (107 reviews)
What patients say
Patients praise
- Compassionate and professional staff
- Effective bedside manner and communication from clinicians
- High patient recommendation rate
- Hands-on and reassuring pediatric and surgical care
Common complaints
- Delays in emergency care
- Inconsistent escalation of concerns in urgent contexts
- Perceived dismissal of symptoms by some clinicians
In patients' words
"We had a favorable experience recently. The staff was professional and treated the patient with dignity."
— Yelp review"The strongest themes among the positive experiences are attentive nurses, thoughtful doctors, and timely help for patients."
— Seniors.fyi review summaryMore clinics in Little Falls
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Patients praise: High staffing ratings in some reports · Positive feedback regarding physical environment and facility upkeep.
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Patients praise: Appreciation for the overall atmosphere and environment · Staff described as caring and attentive by some reviewers.
Providers - CHI St. Gabriel's Health
Patients praise: High overall patient satisfaction ratings in formal surveys (e.g., 5-star rating based on CMS HCAHPS data) · Commendable performance in nurse and doctor communication.
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Patients praise: Caring, attentive providers; not feeling rushed; good listening and thorough explanations · Caring, kind, and helpful staff and overall positive clinic experience.
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Patients praise: effective pain relief (back, neck, headaches) · professional and knowledgeable practitioners.
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