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Palliative care | chronic disease care - Allina Health account logo

Palliative care | chronic disease care - Allina Health account

Hospice & Palliative Medicine • Little Falls, MN

What patients say

Patients praise

  • Caring, attentive providers; not feeling rushed; good listening and thorough explanations
  • Caring, kind, and helpful staff and overall positive clinic experience
  • Access to appointment scheduling and communication described positively

Common complaints

  • Difficulties with billing/phone system and frustration described in complaint-style reviews
  • Negative experiences with follow-up/customer service and continuity of care described in at least one review
  • Claims that patients felt ignored or that the facility had poor communication

In patients' words

"“Excellent care that I received.”"

— providers.allinahealth.org — Nichole L Hultman, NP profile review snippet

"“The doctor and nurses are very caring and take the time to discuss concerns with patients.”"

— bestprosintown.com — Allina Health River Falls Clinic review highlights

"“Dealing with the billing department, horrible. Three out of the four people I talked to on the phone seemed annoyed…”"

— bbb.org — Allina Health Systems customer reviews (complaint excerpt)

"“Dealing with Allina Health my first few times is a monster… trying to get through to someone…”"

— river-falls-wisconsin.uscompanies.net — Allina Health River Falls Clinic hospital reviews (complaint excerpt)

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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