Providers - CHI St. Gabriel's Health
Internal Medicine • Little Falls, MN
Ratings by platform
- CMS HCAHPS Data: 5 out of 5 stars (overall patient satisfaction rating) (181 completed patient surveys)
- Yelp: Varies (includes negative feedback) (11 reviews)
What patients say
Patients praise
- High overall patient satisfaction ratings in formal surveys (e.g., 5-star rating based on CMS HCAHPS data)
- Commendable performance in nurse and doctor communication
- Positive experiences reported with surgical procedures, endoscopy, and pediatric/newborn care
- Clean and quiet facility environment reported by a majority of patients
Common complaints
- Long waiting times, particularly in the emergency room
- Reports of perceived dismissive or rude staff behavior
- Complaints regarding high billing costs and confusing billing practices
- Concerns about the quality of care, including allegations of negligent or incomplete assessments
- Issues with medication handling and prescription management
In patients' words
"The ER is described as the worst the reviewer has ever encountered, with hours of waiting and others being treated ahead of them."
— Seniors.fyi"We had a favorable experience recently. The staff was professional and treated the patient with dignity."
— YelpMore clinics in Little Falls
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