Little Falls Health Services - Little Falls Care Center - MN.gov
Occupational Therapy • Little Falls, MN
Ratings by platform
- seniors.fyi: 3 out of 5 stars (overall CMS rating) (35 reviews (on one platform))
- Care Changes: Average (short-term rehabilitation and long-term care) (4 current reviews)
What patients say
Patients praise
- Appreciation for the overall atmosphere and environment
- Staff described as caring and attentive by some reviewers
- Availability of social activities, clubs, and personal care services like a beauty salon
Common complaints
- Concerns regarding discriminatory behavior and unprofessional conduct by staff
- Reports of delayed care responses, specifically call lights not being answered promptly
- Questions regarding leadership visibility and accountability
- Understaffing concerns
In patients' words
"The staff are described as hostile and discriminatory... A resident’s call light was left on for 50 minutes, indicating very poor service."
— seniors.fyi"Positive feedback mentions the staff as caring and attentive, with the environment being described as inviting and residents appearing content."
— Care ChangesMore clinics in Little Falls
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Patients praise: High staffing ratings in some reports · Positive feedback regarding physical environment and facility upkeep.
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