Orthopaedic Institute of Ohio
Orthopaedic Clinic • Lima, OH
Ratings by platform
- WebMD: 4.7/5 (3 reviews)
- Birdeye (primarily from Facebook): 4.3/5 (238 reviews)
What patients say
Patients praise
- Knowledgeable surgeons and physician assistants
- Thorough exams and clear explanations of procedures
- Efficient service (in and out) for some visits
- Generally polite support staff in many interactions
Common complaints
- Long waiting times for appointments
- Complaints regarding staff communication and attitude
- Difficulties with prescription refills and follow-up communication
- Issues with unprofessional behavior from specific providers
- Lack of responsiveness to patient complaints as noted by BBB
In patients' words
"The surgeons and PA’s are very knowledgeable and explain all procedures and tests results. The only complaint I have are the waiting times for follow-up visits. The do believe an hour waiting for your appointment is too long for an elderly handicapped patient."
— WebMD Patient Review"Now I have been trying to get my pain meds and muscle relaxers refilled for well over a week now with no reply from no one at oio."
— Birdeye Patient ReviewMore clinics in Lima
Institute for Orthopaedic Surgery
Patients praise: high patient satisfaction scores for hospital care · frequent praise for thorough communication from doctors and nurses.
Lima Memorial Orthopaedic Services
Patients praise: High level of patient satisfaction regarding surgical outcomes and doctor expertise · Strong physician communication skills, with many doctors noted for listening and explaining conditions clearly in an understandable way.
Orthopaedic Institute of Ohio
Patients praise: High level of patient satisfaction generally reported for individual providers · Providers frequently described as knowledgeable, professional, and excellent communicators.
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Patients praise: skilled and efficient service · compassionate care.
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Orthopaedic Institute of Ohio
Patients praise: Many patients report compassionate and knowledgeable medical care · Frequent praise for the professionalism and helpfulness of support staff in many interactions.
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