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Institute for Orthopaedic Surgery

Orthopaedic Clinic • Lima, OH

★★★★★5.0/5161 reviews across 2 platforms

Ratings by platform

  • US News / CMS HCAHPS: 5/5 (161 reviews)
  • Healthgrades: 87% recommend

What patients say

Patients praise

  • high patient satisfaction scores for hospital care
  • frequent praise for thorough communication from doctors and nurses
  • high ratings for staff responsiveness, cleanliness, and quietness
  • significant portion of patients willing to recommend the facility

Common complaints

  • isolated reports of unprofessional staff behavior
  • unresolved consumer complaints at the business practice level

In patients' words

"Dr. Matthews does a fantastic job of getting to know the patient and answering medical questions. He actually listens and doesn’t hurry to the next appointment."

— Healthgrades review

"staff was great and helped but Dr. Mathews was very unprofessional and I do not recommend !!"

— Yelp review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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