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Orthopaedic Urgent Care

Emergency DepartmentLima, OH

★★★★★4.8/53,896 reviews across 4 platforms

Ratings by platform

  • Birdeye (Aggregate): 4.8/5 based on 3,646 reviews (Birdeye/Google/Facebook aggregate) (3,646 reviews)
  • Yelp: 2.7/5 (9 reviews)
  • Birdeye/Facebook aggregate: 4.3/5 (238 reviews)
  • WebMD: 4.7/5 (3 reviews)

What patients say

Patients praise

  • High volume of positive reviews generally praising care quality
  • Specific reports of successful, life-changing surgical outcomes
  • Some physicians praised for taking time to explain procedures and listening to concerns

Common complaints

  • Reports of rude or dismissive staff and physician bedside manner
  • Complaints regarding long wait times for appointments and follow-up visits
  • Difficulties with communication regarding medication refills or follow-up care
  • Isolated reports of dissatisfaction with treatment outcomes or perceived lack of care for patient needs

In patients' words

"Very good place to go. They care about their patients."

WebMD Review

"Absolutely horrible experience... The doctor I had was a complete incompetent. Had no regard to my needs, questions, or anything of the nature. Will never go here again."

Yelp Review

"The only complaint I have are the waiting times for follow-up visits. The do believe an hour waiting for your appointment is too long... The elderly do deserve a little respect."

WebMD Review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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