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Urgent Care • Lexington, VA

★★★★★4.7/5228 reviews across 1 platforms

Ratings by platform

  • Google/Birdeye: 4.6 to 4.7 out of 5 stars (~228-284 reviews aggregate)
  • WebMD: Varies (mixed feedback) (5 reviews)

What patients say

Patients praise

  • friendly and helpful staff
  • high-quality medical care and diagnosis capabilities
  • efficient and convenient appointment accessibility
  • kind and knowledgeable providers
  • inclusive care regardless of insurance status

Common complaints

  • concerns regarding workplace culture and employee treatment
  • complaints about administrative/reception staff professionalism
  • reports of high provider turnover
  • allegations regarding regulatory practices

In patients' words

"Everyone here is friendly and helpful. The Dr truly cares about my health. He goes the distance to help me better my health."

— Birdeye/Google Reviewer

"They change providers more often than I change clothes. They cannot keep good help."

— MapQuest Reviewer

"Dental office reception personnel is very incompetent, unprofessional, and know nothing about the business..."

— WebMD Reviewer

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6].

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