Lexington | Walk Ins Welcome - VelocityCare
Urgent Care • Lexington, VA
Ratings by platform
- Carilion Clinic official site: 4.7/5 for specific provider (Williams, PA) (482 total ratings for provider)
- Solv Health: Not specified (2 patient ratings)
What patients say
Patients praise
- Walk-ins are welcomed and accommodated
- Some positive patient experiences reported
- Professional rating for specific providers (e.g., 4.7/5 for one provider)
Common complaints
- Staff rudeness and lack of respect towards elderly patients
- Poor communication and bedside manner from medical providers
- Long wait times with no updates
- Feeling unheard or dismissed regarding health concerns
In patients' words
"Rude immature little girl in the front snapping at my 80 year old mom this past week... If I could give zero stars I would."
— LocalityBiz user review"The lack of communication and compassion made an already emotional situation feel even worse. Overall, I left feeling ignored, disrespected, and uncertain about my health."
— LocalityBiz user review"We were pleasantly welcomed. Gave our health insurance information. Had not scheduled an appt. Walk-in..."
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