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Carilion Clinic Family & Internal Medicine - Lexington

Internal Medicine • Lexington, VA

★★★★★4.9/5494 reviews across 1 platforms

Ratings by platform

  • Carilion Clinic Official Website: 4.9 out of 5 (494)

What patients say

Patients praise

  • Appreciation for thorough care from specific providers (e.g., Dr. Sayre and PAs)
  • Positive feedback regarding the efficiency and helpfulness of the front office staff
  • Ability to schedule same-day appointments in some cases

Common complaints

  • Dissatisfaction with billing and perceived high costs
  • Concerns about pain management protocols and medication refill policies
  • Reports of unprofessionalism in specific provider interactions

In patients' words

"I've been going to Dr. Sayer, and his PA's Marie and Mike for about 5 years. I've found them extremely thorough, and willing to explain things at my level... The front office staff is very polite and helpful."

— LocalityBiz review

"Carillon is a huge disappointment to the community. Prices are set at highly ridiculous amounts and they could not possibly care any less about the people they are supposed to be helping."

— LocalityBiz review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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