Family Care in Arlington & Lexington & Medford, MA
Urgent Care • Lexington, MA
Ratings by platform
- Healthgrades (Medford Family Care): 3.0/5.0 (2 reviews)
- Yelp (Family Practice Group, Arlington): 3.4/5.0 (64 reviews)
- Boston Consumers' Checkbook (CareWell Urgent Care, Lexington): N/A (Consumer rating system) (47 reviews)
- Solv Health (CareWell Urgent Care, Lexington): 5.0/5.0 (N/A (Average rating))
What patients say
Patients praise
- Friendly and welcoming staff
- Quality of clinical care/knowledgeable physicians
- Convenience of walk-in or urgent care services
- Comfortable office environment
Common complaints
- Long wait times
- Poor communication regarding appointments or closures
- Issues with insurance/billing systems
- Unprofessional or dismissive staff experiences
- Sudden cancellation of appointments
In patients' words
"This is a place that makes you feel like you are a part of their family. They provide the greatest care possible, which is the most important thing for our son."
— Arlington Family Practice (Patient Review)"Rude, unprofessional and unethical practice - avoid this group at all costs! I started going to this office when my long time primary care physician joined the practice a few years back. After being with this same physician for almost two decades, he moved out of the area and left the practice. Unfortunately, they turned their back on all of his long time patients and told us to go elsewhere."
— Beth Israel Lahey Health Primary Care (Patient Review)"I just took my son to see a doctor because he couldn’t go to school due to a severe headache. However, the clinic told me that my insurance didn’t go through and had us wait in the hallway for 30 minutes while asking me to sign a waiver form."
— Lexington Pediatrics (Patient Review)More clinics in Lexington
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