Caring, Comprehensive Eye Care in Lexington
Ophthalmology and Optometry • Lexington, MA
Ratings by platform
- Google Reviews (My Vision Care): 5/5 (Google Reviews) (100+)
- BestProsInTown (Kentucky Eye Institute): Not specified overall rating (55 reviews)
- Yahoo Local (Eye Care Center): 3.0/5 (Not specified total)
What patients say
Patients praise
- Professional and skilled doctors
- Thorough examinations
- Friendly staff in many instances
- Convenient and timely appointments (for some)
- High quality of care for specific procedures like cataract surgery
Common complaints
- Long wait times in office
- Rude or unorganized front desk staff
- Difficulty scheduling or communicating via phone
- Issues with prescription accuracy or technical handling
- Dissatisfaction with insurance acceptance/communication
In patients' words
"Dr. Haddad was amazing he corrected my vision to 20/12 and for the first time explained to me what was wrong with my eyes. The front office staff is the best of any office I have ever been to."
— My Vision Care patient review"Absolutely horrible horrible place they ladies at the front desk are extremely rude and do not care of helping you oh don't call there cuz you will be sitting and sitting and sitting on the line and they leave you on hold and will not pick up the call ever..."
— Kentucky Eye Institute patient review on LocalityBiz"I visited Kentucky Eye Institute for symptoms of Posterior vitreous detachment (PVD). Dr Meister was knowledgeable, thorough and reassuring."
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