
Gordon Eye Associates
Ophthalmology and Optometry • Lexington, MA
What patients say
Patients praise
- Professional and skilled doctors
- Thorough examinations
- Friendly staff in many instances
- Convenient and timely appointments (for some)
- High quality of care for specific procedures like cataract surgery
Common complaints
- Long wait times in office
- Rude or unorganized front desk staff
- Difficulty scheduling or communicating via phone
- Issues with prescription accuracy or technical handling
- Dissatisfaction with insurance acceptance/communication
In patients' words
"Absolutely horrible horrible place they ladies at the front desk are extremely rude and do not care of helping you oh don't call there cuz you will be sitting and sitting and sitting on the line and they leave you on hold and will not pick up the call ever..."
— Kentucky Eye Institute patient review on LocalityBiz"I visited Kentucky Eye Institute for symptoms of Posterior vitreous detachment (PVD). Dr Meister was knowledgeable, thorough and reassuring."
— Kentucky Eye Institute patient testimonialMore clinics in Lexington
Mass Eye and Ear
Patients praise: Specific providers praised for professionalism, bedside manner, and empathy · Some patients report efficient and friendly staff experiences.
Lexington Eye Associates
Patients praise: Some positive experiences with specific doctors and clinical care quality · Appreciation for doctors who provide thorough explanations or follow-up calls.
Lexington Dental Associates
Patients praise: highly professional and friendly staff · thorough and high-quality dental care.
Dave Lee, MD
Patients praise: Compassionate and kind patient care · Detailed-oriented and knowledgeable surgical skills.
Neurology in Lexington, MA - Primary Care | Specialists
Patients praise: Many patients describe specific neurologists as knowledgeable, thorough, and smart · Appreciation for providers who have a good bedside manner, listen well, and show genuine concern for patient care.
Beth Israel Deaconess Medical Center
Patients praise: Access to high-quality care and specialized services · Strong patient experience ratings in some aggregate data (e.g., 5/5 at Lahey Clinic Lexington location).
Related articles
Get more revenue from the patients you already have.Voice and SMS that follow up until lapsed patients are back on the schedule.Book a Clincy call
Your practice’s fractional recruiting team.Dental-only search, run end to end, with placements guaranteed for a year.Find your next hire Comparing your options?
Browse other Optometry clinics, or filter by state and specialty to compare patient ratings.